Financial Recoveries

Bad Debt Recovery Service:

Since 1985, Financial Recoveries has been providing third party bad debt solutions to its customers throughout the Mid-Atlantic region. Business partners ranging in size from small business owners to universities, national retailers, credit card companies and multi-site health systems have utilized Financial Recoveries’ blend of technology and experience to help them decrease their bad debt expenses while improving their bottom line.

The success of Financial Recoveries is attributable to client satisfaction; its record of client retention far exceeding the industry average. The lack of client turnover is testimony to the importance that Financial Recoveries places on all of its business partners, regardless of size.

Dedicated Management Team ● Experienced Collection Representatives ● Text to Voice Telephone Technology ● Professionally Designed Letters ● Credit Bureau Reporting Optional ● Interactive Voice Response (IVR) ● Litigation Optional ● Skip Tracing ● Recovery Score ● Calls Recorded ● Comprehensive Reporting Package

Early-Out Self Pay:

Financial Recoveries’ “Early-Out Self Pay Program” offers the opportunity of having your early stage past due accounts handled before they become seriously delinquent. The Program incorporates a series of professionally designed letters in conjunction with telephone calls timed to elicit optimum results.

Customer Call Center:

If technical or staffing issues have resulted in a reduced capacity to service your inbound call volume, Financial Recoveries’ Customer Service Center can provide either a long or short term solution. With a bank of experienced billers and patient friendly customer service staff only a phone call away, Financial Recoveries can offer immediate relief to your customer service issues.

Client Specific Management Team ● Experienced Customer Service Representatives ● Calls Recorded ● Dedicated Toll Free Numbers ● Immediate Account Documentation ● Comprehensive Reporting Package

Installment Contract Management:

The monitoring of installment contract accounts is a labor intensive task that can often be performed more efficiently and economically outside the collection office environment. Our program is designed to do more than just follow up monthly payment plans; it also performs regular evaluations to determine changes in circumstances that could result in an accelerated cash flow.